Built for Shopify brands in India

Your customers ask everywhere.
Agent sells everywhere.

Agent connects your WhatsApp, Instagram, and website to live Shopify data. Answers product questions. Sends checkout links. Tracks orders. 24/7, in any language.

Live in 15 minutes · Works on WhatsApp + Website

app.flowqen.com/dashboard
Good morning 👋
BENIOREShopify connected
47
Conversations
↑ 12 vs yesterday
91%
Autonomy rate
resolved solo
9
Leads captured
3 need follow-up
₹2.1L
Revenue assisted
+23% this week
847
DMs this month
↑ 34%
Recent conversationsView all →
P
Priya Sharma
Agent: Here's your checkout link for Silk Lehenga in M 👉
2mWA
R
Rahul Vermaneeds you
The zip broke on day one, I want a refund
14mWA
A
Ananya K
Agent: We ship pan-India! Delivery to Jaipur is 4–5 days ✨
31mIG
S
Sneha Patel
Agent: Your order #1284 is out for delivery today 📦
1hWeb
O
Agent · BENIORE
online
Do you have the maroon lehenga in size M? Need it before the 14th 🙏11:42 PM
Yes! In stock in M — ships in 3–4 days, so it’ll reach you well before the 14th. Here’s your checkout link 👉 beniore.com/cart/44…11:42 PM
🎉
✓ Order placed · ₹4,299
11:44 PM
11:42 PM — while you were asleep

TRUSTED BY D2C BRANDS · BUILT FOR SHOPIFY · MADE IN INDIA

BENIORETwirl StudioKora NaturalsZuri HomeMakaie CoffeeSage & Stone

THE PROBLEM

Every DM you ignore
is a sale you already lost.

You paid to get their attention. They showed up. Then they messaged — and heard nothing back.

01
Buyers message, then disappear
A shopper with intent sends a DM. No reply for 4 hours. They buy from a competitor who was online.
02
Support is killing your margins
Order status queries flood in all day. Your team spends hours on them — hours that should be going to growth.
03
You are always a step behind
Product feedback, trending questions, out-of-stock signals — they are there in your DMs, unread.

THE SOLUTION

Agent turns conversations
into revenue, automatically.

Your catalog, your order data, your brand voice — all connected to an AI agent that responds the moment a message arrives.

SALES AGENT
Budget around ₹2,000 — suggest something for a kurta set?
→ 3 options + checkout link, replied in 18 seconds.
Detects buying intent → recommends products → sends checkout link → closes
SUPPORT AGENT
Where is my order #45877?
→ Fetched live tracking data, answered in 2 sec.
Reads live Shopify + courier data → resolves queries → reduces support load

Real conversations

Not a chatbot with canned replies. A sales associate with your data.

Agent reads your live Shopify catalog, your policies, and your order data before every reply. It knows your prices, your stock, and — crucially — its own limits.

Sells — Recommends the right product, checks size availability, drops a checkout link
Supports — Tracks orders with live courier data — the question that's 40% of your inbox
Escalates — Refunds and cancellations become priority leads for you, with full context
T
Agent · Twirl Studio
online
I need ballet shoes for my daughter, she's 8. What do you recommend?4:02 PM
For an 8-year-old just starting out, I'd suggest our Canvas Split-Sole Ballet Shoes — soft and flexible, kids sizes 28–34, ₹899 and in stock. Want the size guide?4:02 PM

Twirl Studio · dancewear · WhatsApp

K
Agent · Kora Naturals
online
where is my order?? #12849:15 AM
Your order #1284 (Face Serum, 30ml) shipped yesterday via Delhivery and is out for delivery today — you should have it by evening.
Tracked live · Shopify + Delhivery
9:15 AM

Kora Naturals · skincare · WhatsApp

Z
Agent · Zuri Home
online
The cushion cover stitching came apart, I want a refund6:30 PM
So sorry about that! Refunds are handled personally by our team — I've flagged this with your order details and they'll reach out within a few hours.
→ Escalated to you as a priority lead
6:30 PM

Zuri Home · home decor · WhatsApp

What Agent does

Everything a great store assistant would do — at 2 AM, in any language.

Live catalog answers

Reads your real Shopify products — price, sizes, stock. Never invents an answer or quotes a dead SKU.

Order tracking built in

"Where is my order?" answered with live courier data in seconds, every single time.

Checkout links in chat

Drops a direct cart link with the exact variant pre-filled. Question to order, one thread.

Hindi, Hinglish, English

Auto-detects the shopper's language and replies in the same one. Zero configuration.

Captures leads, not just chats

Bulk orders, out-of-stock demand, complaints — anything worth your attention becomes a lead with context.

Read-only by design

Never touches money, never cancels orders, never issues refunds. Sensitive actions escalate to you.

Setup

Up and running in under 15 minutes.

Connect your store

~3 min

Click Connect and approve on Shopify. Agent imports your catalog, inventory, and order data in minutes.

Teach it your brand

~10 min

Crawl your website, upload policy PDFs, or add Q&A directly. Test everything in the sandbox first.

Go live

instant

Flip the switch on WhatsApp, Instagram, your website widget — or all three.

<5s
Average reply time, vs 4–8 hrs human
24/7
Never sleeps, takes lunch, or quits
91%
Conversations resolved without a human
15 min
To go live with 1-click Shopify connect

Q & A

Questions merchants ask us

Something else on your mind? Email us — a human replies.

Will Agent say something wrong to my customers?

Agent only answers from your actual data — your catalog, your policies, your knowledge sources. When it doesn't know something, it says so and escalates instead of guessing. You can test everything in the sandbox before going live.

Can it handle Hindi or Hinglish?

Yes. Agent detects the language your customer writes in and replies in the same one — English, Hindi, or Hinglish — without any configuration.

Which channels does it work on?

WhatsApp Business, Instagram DMs, and a chat widget for your website. The same agent with the same knowledge runs on all of them, and every conversation lands in one dashboard.

What happens with refunds and cancellations?

Agent never processes them. It captures the request with full context, tells the customer your team will follow up, and creates a priority lead for you. Money actions always stay with you.

Do I need a developer to set this up?

No. Connecting Shopify is pasting a token, WhatsApp and Instagram setup is guided, and the website widget is one script tag. Most brands go live in under 15 minutes.

Get started

Your store is open 24/7.
Why isn't your inbox?

Pricing is tailored to your store. Book a demo and our team will walk you through it — or jump in and see Agent in action.